About Netoptiks
Since 2001, Netoptiks has been the facilities based Telecommunications division of the GrandBridge Group (formally Brantford Hydro Inc.) Netoptiks is dedicated to providing the most critical, reliable, high-speed, high bandwidth telecommunications services to businesses, institutions and organizations in our community. Through the company’s strategic investments into fibre optic infrastructure, the Netoptiks network spans 350 kms within the City of Brantford and the County of Brant with two best in class Data Centres. Netoptiks provides critical infrastructure solutions to the most important services that run your business and the community you live in.
The GrandBridge Group is an unregulated retail affiliate company operating in the competitive market place. The GrandBridge Group is owned by three Municipal Shareholders – City of Cambridge 54.3%, the City of Brantford 41% and the Township of North Dumfries 4.7%.
Mission
To be a boutique provider of critical telecommunications and infrastructure services.
Vision
To enhance the competitiveness of businesses and support the economic growth and connectivity of our communities.
Values
We continually invest in a culture of safety.
We value and develop our employees.
We invest in the reliability and resiliency of the network for the customers and communities that we serve.
We build trusted relationships with our customers through responsiveness and open communication.
We maintain a growth mindset and continuously pursue new opportunities, perspectives, and strategies.
What is a Critical Infrastructure Provider?
Service Levels and Response Times
99.999 percent uptimes and service level guarantees for our enterprise customers (*). Netoptiks has a track record of success in maintaining and managing these services levels for well over two decades by utilizing the best people, equipment and core services to keep your business up and running 24/7/365. Our Mean Time to Repair(MTTR) is 4 hours.
Diverse Core
Netoptiks has designed and provisioned a diverse core that allows for seamless failover and redundancies that are not interdependent on a single upstream transit, but multiple paths to ensure your traffic gets where it needs to go. This backed up by multiple datacentres, N+2 back-up power, and fail-over redundancies built into our routing infrastructure.
All Optical Connectivity
All connectivity supplied by Netoptiks is all optical all the time. The purest fibre solution you can get in the market place. Connect once and your options are unlimited!
What is a Critical Infrastructure Provider?
Service Levels and Response Times
99.999 percent uptimes and service level guarantees for our enterprise customers (*). Netoptiks has a track record of success in maintaining and managing these services levels for well over two decades by utilizing the best people, equipment and core services to keep your business up and running 24/7/365. Our Mean Time to Repair(MTTR) is 4 hours.
Diverse Core
Netoptiks has designed and provisioned a diverse core that allows for seamless failover and redundancies that are not interdependent on a single upstream transit, but multiple paths to ensure your traffic gets where it needs to go. This backed up by multiple datacentres, N+2 back-up power, and fail-over redundancies built into our routing infrastructure.
All Optical Connectivity
All connectivity supplied by Netoptiks is all optical all the time. The purest fibre solution you can get in the market place. Connect once and your options are unlimited!
